Are you a frequent traveller? Then you know the struggles of getting to and from the airport. You can hail a cab from Toronto Pearson easily enough, but many flyers rely on airport limousines services for the safest and most comfortable rides. Driven by courteous and professional chauffeurs, airport limousines are clean and luxurious so passengers can relax when travelling.
But not all such companies are created equal.
To find a reliable airport limousine company, here are a few tips.
How to Find a Trustworthy Airport Limousine Company
Finding a professional airport limousine company can be a challenge. Here are some tips to help.
1) Read Online Reviews
When considering a particular limousine company, check customer reviews on their website but also Google and Yelp. This will help provide genuine insight into their services and the overall experience of previous customers. Are there more positive than negative reviews? Then it’s probably safe to hire them, or at least contact them to learn more about their services.
2) Find Out How Long They’ve Been Around
Better established airport limousine businesses are generally considered more reliable than newer ones as their employees likely have more experience and knowledge. They also understand the finer points of exceptional customer service.
3) Consider Their Services
A reputable and established limo company will offer a wide range of services to meet the needs of a variety of customers. Before making your selection, carefully evaluate their services to see if they match your requirements. These may include the area they service and their modes of payment.
4) Enquire About Their Licenses
When booking an airport limo, make sure the company is registered and that their chauffeurs are properly licensed and trained. A trustworthy company will only hire drivers they have trained extensively and done background checks on. If possible, ask for copies of their licenses and permits. If they fail to provide such proof, look for other options.
5) Ask About Their Vehicles
The fleets of legitimate limousine companies include a variety of vehicles, such as SUVs, sedans, stretch limos and party buses, to cater to a variety of customers. For example, a sedan makes more sense than an SUV for a solo traveller but a large family would likely prefer an SUV to accommodate everyone’s luggage. Having multiple vehicle options means they may be able to serve you again on other occasions.
6) Know Their Routes
Some limo companies offer packages with restricted pickups, stopovers and drop-offs while others cover a wide area, including suburbs. Make sure you know the routes they usually take to avoid last-minute disappointments or confusions after booking.
7) Consider Price
Customers booking an airport limousine want to get value for their money, so be sure to understand their rates, including what is (and isn’t) included in your bill. For example, some service providers charge parking fees while others include that in their quote. In fact, some limo companies have layers of charges they add to their base rate. To avoid hidden charges and make sure you’re getting affordable services, request a quote confirming your booking.
8) Ask About Their Maintenance Schedule
When you book an airport limo, you expect to ride in a vehicle that’s luxurious, clean and well-maintained. That’s why it’s a good idea to enquire about how they clean their fleet. This ensures safer, more hygienic travel.
9) Learn the Details of Their Cancellation Policy
Flight delays, cancellations or postponed trips are all unfortunate but sometimes unavoidable. And you never know when you’ll have to cancel your ride. Be prepared by learning the details of the company’s cancellation policy in advance. If you cancel, will you be charged the hourly minimum? Will you have to pay for both the fuel and driver gratuity? It’s good to know what you’ll be liable for.
Airport limousine services are a reliable and comfortable mode of transportation to and from Pearson. But to make the most of these services, you must choose a trustworthy and professional airport limousine company. Hopefully, these tips will help you find a reputable company so you can enjoy your ride while travelling in style.