Whether you’re going on vacation or returning from business, travelling to and from the airport can be challenging if you don’t own a car. You can take a taxi, or there are shared taxi services like Uber that don’t guarantee a ride when you need one. On the other hand, you have airport limousine services that never disappoint. That’s why many travellers prefer hiring a limo for their airport transfers.
To have the best possible airport transfer experience and reap the benefits of hiring an airport limo, here are the top questions you must ask before booking.
Hiring an Airport Limo: 9 Important Questions to Ask
Make the most of your airport limo experience by asking them certain questions so there are no surprises or hidden charges.
1) Are Your Drivers Properly Trained and Licensed?
Your safety is ensured by your driver. If they’re not properly licensed and trained, it can put you at risk of theft or accident.
A reputable airport limousine company will hire drivers who go through extensive training to ensure safe and reliable service. Make sure you ask the company about their drivers’ licenses and permits. If possible, ask for proof of these licenses. People with disabilities should especially ask this question because they need drivers who know how to handle a wheelchair and attend to their special needs.
2) What Kind of Vehicles Do You Have In Your Fleet?
To avoid disappointment when hiring an airport limo service, ask what vehicle options they have. This will help you book a vehicle that can accommodate everyone in your party and their luggage. For example, if there are six travellers, you will need an SUV, whereas if you’re travelling with your partner, a sedan will do.
3) What Features and Services Are Included In Your Bill?
To avoid last-minute surprises and hidden charges, it’s advisable to clarify your bill in advance. Charges for fuel, waiting, consumables, parking, tolls and cleaning added to your bill can shock you if you’re unprepared. To avoid unexpected charges, ask what is (and isn’t) included in the final bill.
4) How Do You Maintain Your Vehicles?
No one wants to travel in a dirty, unkempt limo. That’s why you should make sure the company keeps its vehicles in the best condition. Enquire about their maintenance schedule and how they clean their fleet.
Apart from cleaning, they should ensure that your vehicle doesn’t have any technical issues to avoid breakdowns.
5) How Do You Ensure Safety?
One of the most important benefits of hiring an airport limo is safety. Hiring a limo means you don’t have to share your cab with strangers and you can relax while being driven to your destination.
However, you must be sure that the service provider takes all necessary measures to ensure your safety. For example, is the vehicle insured and well-equipped with a radio, fire extinguisher and first aid kit? Does the driver have a criminal record, know the route and wear an ID badge that they can be easily identified?
6) How Long Have You Been In Business?
It’s best to choose an airport limousine company with years of experience, as they can offer you the best services and a hassle-free ride. These companies also understand the finer points of exceptional service.
7) Do You Have References?
To determine the worth of a limo service, trust the words of their customers. Ask if they have references. You can also review testimonials on their website, Google Reviews or Yelp.
8) Do I Have to Tip the Driver?
Some limo companies encourage their customers to tip, others do not, so it’s best to discuss this before booking. If they include the gratuity in your reservation, you don’t need to. If they don’t, then a standard 15-20% of the total fare is doubtless appreciated.
9) What Is Your Cancellation Policy?
You never know when you’ll have to cancel your ride. That’s why you should be aware of what you’ll be liable for when you suddenly have a change in travel plans. Ask about the company’s cancellation policy to know whether you’ll be charged the hourly minimum or have to pay for both the fuel and driver gratuity.
Whether you’re about to catch a flight or returning home after vacation, an airport limousine is one of the preferred options for airport transfers. However, not all limo companies assure quality services. To have a positive airport travel experience, make sure you ask your limo service provider the above-mentioned questions and only book if you receive satisfactory answers. Otherwise keep looking.